Consultant and Service Provider

• Founding Board member and director

• Develop marketing communication channels using “the disciplines of direct marketing” – concentrating on customer identification regardless of the communication channel.

 Consultant and Service Provider

• Provide sales, marketing and technical expertise to expand Above the Treeline services into the CBA market.

• Develop, administer and conduct training programs for retailers and publishers

• Provide daily customer service and operational support fro retailers and suppliers.

 Vice President of Marketing & Business Development

• Create and present full day regional customer training sessions focused on improving store effectiveness through technology.

• Conducted an extensive Christian Product Market Analysis for Ingram Board of Directors.

• Administered daily operations, customer service interaction, merchandising and branding, and ongoing site improvement and enhancements.

 eCommerce Manager/President/Founder

• Conceived, designed and directed development of the Internet’s first on line Christian bookstore with over 70,000 products as a designated Microsoft Merchant Server beta tester.

• Created, developed and implemented database integration solutions and user interfaces based on customer requirements including front office/back office solutions for processing and order fulfillment using third party distribution source.

• Administered daily operations, customer service interaction, merchandising and branding, and ongoing site improvement and enhancements.

Design Consultant

• Provided design & consulting services for new store start-ups, relocations and remodeling projects for over 50 Christian retail bookstores.

Consultant

• Specialized in strategic planning, organizational change, corporate and personal management assessment, feedback, and development plans. Mentored management staff.

• Developed & presented team building, leadership and communications skills training sessions for groups from executive management to line staff.

• Designed & created training programs, materials, manuals and presentations for over 100 clients in a broad cross section of business sectors.

Vice President

• Managed over half million square feet of industrial warehouse and self-storage facilities in NY, NJ and Virgin Islands.

• Project manager for construction of 275,000 square foot warehouse and self-storage facility. Designed and implemented marketing and operational processes for launch.

• Restructured existing operation in St. Croix to profitable status in nine months.

Vice President – Account Sales and Marketing (86-87)

• Designed and implemented a top 100 accounts program that generated a 34% sales increase above annual corporate growth.

Vice President Retail Systems (80-86)

• Created and presented dealer seminars in 275 cities attended by over 2,800 accounts in 6 years. Generated sales of over 1,600 computerized inventory control and electronic telecommunications reorder systems.

• Designed and marketed computerized inventory control systems and services that increased sales of electronically transmitted orders from $1.1 million to $43 million.

• Increased computer inventory control and electronic reorder customer base from 175 to 1650 accounts. Over 50% of corporate sales volume generated through telecommunicated data transmissions.

• Managed order entry and customer service operations supporting $70 million sales. Controlled $1.9 million budget to within 2%.

Manager

• Retail bookstore manager, growth from $70,000 to $250,000; concert promoter; real property manager.