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Industry Specialization & Expertise

Introduction:

Strategic thinking, marketplace comprehension, product expertise and technological proficiencies are attributes that will help TrinityGroup Senior Consultant Bob Steele develop exciting new concepts and programs within your organization. He can help bring resolution to issues your organization faces as it experiences the rapid channel shift from the familiar CBA marketplace into the wider trade marketplace.

Background:

Business Development/Marketing/Strategic Planning

Visioning, creating and developing are they key tools employed by founder Bob Steele. Since entering the Christian products marketplace in 1971 as a retailer, Bob has focused on building and applying those foundational skills both within the Christian marketplace and in the general market through his parallel career. One of the Trinity Group's driving forces is Bob's understanding for the need for change management. Good enough is no longer good enough in our fast paced market. Let TG help you anticipate the changes that are coming, plan for them, execute your plan and measure your results.

Technology - As a retailer, Bob recognized the need to leverage technology to help him run his store more efficiently. Problem was, there wasn’t a whole lot of technology available then. Bob grew up with, around and in technology. Pursuing this passion led him to leave Christian retail 9 years later - only to serve it from a broader platform! Joining Spring Arbor during the early start-up stage, Bob oversaw the Retail Systems group - responsible to all services the distributor provided to retailers. He was the innovator behind the thousands of small hand held ART terminals that flooded the market in the 80's and launched electronic order entry in the Christian marketplace. Bob also researched and initiated Spring Arbor's alliance with POS vendor IBID in 1984. IBID became the leading POS vendor in both the trade and Christian retail markets.

Standards - Other areas of industry specific expertise range from the early involvement in standards groups such as serving on the BISAC (Book Industry Standards Advisory Committee) in the mid 1980’s. Bob was an active member of the subcommittee that recommended the current EAN/ISBN bar-coding standard. During the same time period, he was responsible for initiating and chairing the CBA Subject Category committee in 1986 before leaving Spring Arbor in 1987. When returning to Spring Arbor in 2000, ironically, Bob was placed on the industry subject category committee. What might that say about our industry?

eCommerce - Again in the 90’s, technology was the driving factor in bringing Steele back into actively serving the Christian marketplace. In 1994, he put a team together to bid on the ECPA RFP to build and maintain an industry standard Christian products database. However the project was awarded to RR Bowker. Continuing to find ways to leverage technology, the effort was not wasted as that led to the conceptualization, development and launch of TrinityZone.com, the Internets first full-line Christian bookstore. Bob operated the store for several years and sold it to crosswalk.com in 1999.

Technology won’t solve and can’t solve all of your problems, but with our skill set covering both technology and management practices, we know we can make a difference in your organization.

Key Benefits
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An in-depth knowledge of the Christian marketplace, its product and the technology available to deliver a cost effective solution

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High level of familiarity with retail and supply chain standards and processes being implemented in the trade book industry, as well as other supply chain channels

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Operational, marketing and fulfillment issues addressed by combining process and technology to bring resolution to problems

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Understands technical capacity and limitations as they may be applied to supply chain solutions

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Capabilities
Strategic Planning/Business Development

Since 1981, Bob Steele has developed a hands on style in leading Strategic Planning for many types of organizations - both as a senior manager and as a consultant. This process is designed to help management recognize and address change and provide for the systematic development. It is designed to create a new future by re-focusing or re-emphasizing your basic purpose (mission) and utilizing available or repositioned resources to achieve a preferable future (vision). Business development project creation and implementation have become the common outcome of such planning.

Industry Standards

Need help either from a technical or strategic perspective on the use of the many industry standard issues facing suppliers today? Are you ready for ONIX? Do you know what ONIX is? How about the next biggest retail revolution - epc’s. Will you be ready? Can your systems handle the new EAN/ISBN numbering standards in 2007? Did you know CBA Gift & Apparel standards went into effect in March 2003. Let us help sort out the issue for your organization.

Training & Education

Since 1981, Bob Steele has been making presentations to thousands or Christian retailers in hundred of cities across the country. Is Christian retail a business or a ministry? Does your organization want to sponsor a series of the popular retail seminars to help your key accounts operate more effectively and be more successful? A better managed store means more sales for the kingdom, better selection for the customer, more profits to support the store and increased sales for the supplier.

Database Functionality

Information sells! – more so than ever before. Is your organization positioned to be able to respond to the supply chains increased demand for information that will help sell your products? Are you ready for meta data? Do you know what kind of information on-line shoppers are after when they look at your products? What’s important to them? Find out and be ready…..

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Industry Standard/Committee involvement :

2000 to current – Member of ECPA Christian Products Standards Group (CPSG) serving on the Christian Product Code committee and chairing the Future Technologies group.

2000 to current – Member of CBA Gift & Apparel Committee

2000 to 2001 CMTA (Christian Music Trade Association) Board of Directors

2000 to 2001 – Oversaw collection and processing of all industry SoundScan data

1986 to 1987 – Initialized and Chaired the first CBA Subject Category Committee

1984 to 1987 – Served BISAC Committee and several subcommittees

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Industry
Groups/Committees
Industry Standard/Committee involvement :

2004 to current – Training Director for Above the Treeline an Ann Arbor, MI web based business analysis tool for independent booksellers

2003 to current – Director of Business Development for The Marketing Group, a  Nashville based Radio promotions team.

2002 to current – Advisory Board Member and Director of Business Development for The Marketing Group

2002 to current – Member of ECPA Christian Products Standards Group (CPSG) and overseer of the Future Technologies group.

2000 to current – Member of ECPA Christian Products Standards Group (CPSG) serving on the Christian Product Code committee

2000 to current – Member of CBA Gift & Apparel Committee - responsible to establish product standards for gift and apparel. Standards include, but are not limited to subject categorization, bar-coding.

2000 to 2001 CMTA (Christian Music Trade Association) Board of Directors

2000 to 2001 – Oversaw collection and processing of all industry SoundScan data

1986 to 1987 – Initialized and chaired the first CBA Subject Category Committee

1984 to 1987 – Served BISAC Committee and several subcommittees


 


 

 


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